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Our Refund Policy

Refund Policy

Refund policy of Cyber Help India has been originated to find the situation under which Cyber Help India renders a refund method for claiming a refund and Cyber Help India's responsibility in circumstances resulting in such a claim. You are declaring by registering any of our services that you already accept and agree with all the terms and condition outline in the refund policy.

For bettering our website's content, to notify the all members about our website updates or find into the problems with clients request we used all the information. You can inform us by written through the Email and letter if you don't want to get any email in future from Cyber Help India.

Coverage and Scope

Cyber Help India managed and owned any website the covers the all by our refund policy.

Websites which are not control or managed by Cyber Help India, the refund policy application does not for those companies including the 3rd party service and product providers leap by contract and also, any third party websites to which Cyber Help India website link.

Response a Complaint

We Cyber Help India take every client requirements with the final product in sight. As the customers it is much our responsibility. Where dissatisfaction related to services comes we believe that every effort should be made for reaching fully acceptable solutions. Refund should be considered when the things are completely out of control.

A mutually acceptable solution is the final aim of Cyber Help India. it is our headrest request to you if you are not satisfied and think about going for refund claim then please think about it again and if you really want to refund then contact with us by written.

Eligibility for refund

Website, Web/Graphic Design

1. Full Refund:

If the project is nit been started or the initial design has not been approved. It will take 180 days to refund the full amount and after the upfront payments days.

2. Partial Refund :

As per our delivery policy if there is a failure to deliver after the approval of the initial design style. The partial refund will be in proportion to the work completed.

3. No refunds:

If the project has been completed and uploaded on the server.

Logo Design / Brochure Design

1. Full Refund:

If the project is not been started or the initial design has not been approved. It will take 180 days to refund the full amount and after the upfront payments days.

2. Partial Refund:

As per our delivery policy if there is a failure to deliver after the approval of the initial design style. The partial refund will be in proportion to the work completed.

3. No refunds:

If the project has been completed and uploaded on the server.

Web Programming

1. Full Refund if the project has not been initiated.

2. For every web programming project there is an agreement. However, if no arrangement and no clear discussion of refund policy, the following delivery project will hold true.

3. If we are not able to complete the project in according to our delivery policy and contract agreement and based on the issues as per the declared by the services provider will be decided the partial refund.

Dedicate Hiring

1. Full Refund : If the project is not been started by the programmer/ designer/content writer/SEO expert or any other expert. It will take 180 days to refund the full amount and after the upfront payments days.

2. Proportionate Refund : the part of the project has been done till the time when we will get written request for cancelling.

3. No Refund : The services already been rendered and the client does not satisfied with any level of work, so the client must be informed or noticed us. Any negotiations at a later date will not be entertained.

Applicability of the Delivery Policy

1. The project is not taken to be void unless the agreed upon payments are clear.

2. If the required information for the successful completion of the project is not given to us at proper time refund policy is not applicable.

3. Cyber Help India is not liable to follow its delivery or refund commitments. If the info provided by the customers is incomplete and/or complete information regarding the project is not provided at the initiation of the project.

4. There is no provision for compensation for the delay of delivery under any conditions, until and unless there is an agreement signed with a penalty clause for delay in delivery.

Limitation of Liability

Cyber Help India liability is bound by the price of the part of the project which remains the incomplete at the given point of time. To the services provided/ not provided or the delay in the same at any point of time for losses Cyber Help India is not obligated.

Processing of Refunds

From the date of cancellation within the 180 days take to refund the amount only by the cheque or refund by Credit Card for the partial refunds. The full refund will complete within the 50 working days from the date of cancellation refund will be done only by cheque or credit card.

Changes

Its sole care, change this policy from time to time without prior notice at Cyber Help India. So we are requested to all our clients to see the policy periodically. Contact with us regarding our refund policy only by written through Email or letter.

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Contact Details

Siliguri Office Address
40, Swamiji Sarani, Near Vivekananda School Hakimpara, Siliguri, West Bengal, 734001
Phone: +91-9233556555 / +91-9832461046

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Client Reviews

Punctual & Inquisitive
August 19, 2014
5/5 stars
Cyber help india has successfully completed the website development program of neotia getwel healthcare centre. Team is punctual, hard working & inquisitive.
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